Get in touch
Found a parsing edge case, have a feature request, or just want to say hello? We read every message.
Support
For bug reports, format edge cases (an SRT or VTT file that doesn't parse the way you'd expect), or feature requests, email us directly. If your report involves a specific file, feel free to describe its structure or attach a short anonymized sample. Nothing sent to this address is processed by our conversion tools, so this is the one place on the site where you would be sharing content with us directly, and only if you choose to.
Response time
SubToolDesk is maintained by an independent developer. We aim to respond to support emails within 2–3 business days.
Business & press inquiries
For partnership, advertising, or press inquiries, use the same address below and mention the nature of your inquiry in the subject line.
Email us
The fastest way to reach the team.
support@subtooldesk.comOpens your default email client. We don't run a web contact form, so nothing you write here passes through a SubToolDesk server first.